Secure Support
24/7 remote monitoring combined with on-site support
A server is the backbone of a company's network and is critical to supporting the networks users, data, security and supporting a variety of applications. Computer Point offers complete plans that support a company's servers via 24/7 remote monitoring combined with on-site support.
Our plans include Preventive Care, Total Care, and Total Care + Plus. Click the links below to see what each offer.
| MAINTENANCE | Preventive Care | Total Care | Total Care + Plus |
| Availability Monitoring | y | y | y |
| Asset collecting/Documentation | y | y | y |
| Remove/Cleaning of Hard Drive Temp Files | y | y | y |
| Spyware Removal | y | y | y |
| S.M.A.R.T Disk Monitoring / Checking | y | y | y |
| File Permission Maintenance | y | y | |
| Drive Space Monitoring | y | y | y |
| Event Log Monitoring | y | y | y |
| Printer Settings Management | y | y | |
| Log File Maintenance | y | y |
| SECURITY | Preventive Care | Total Care | Total Care + Plus |
| Unlimited Help Desk Support | y | y | |
| Unlimited Remote Control Support | y | y | |
| After Hours Support - (5:00pm - 11:00pm) | y | ||
| Emergency Support - (11:00pm - 8:00am) | y | ||
| Saturday / Sunday | y | ||
| Holidays | y | ||
| Mobile handheld Support | y | ||
| Priority Response | y | y | y |
| On-Site Service Calls | y | ||
| Discounted Service Rates | y | y | y |