Secure Support
24/7 remote monitoring combined with on-site support
A server is the backbone of a company's network and is critical to supporting the networks users, data, security and supporting a variety of applications. Computer Point offers complete plans that support a company's servers via 24/7 remote monitoring combined with on-site support.
Our plans include Preventive Care, Total Care, and Total Care + Plus. Click the links below to see what each offer.
MAINTENANCE | Preventive Care | Total Care | Total Care + Plus |
Availability Monitoring | y | y | y |
Asset collecting/Documentation | y | y | y |
Remove/Cleaning of Hard Drive Temp Files | y | y | y |
Spyware Removal | y | y | y |
S.M.A.R.T Disk Monitoring / Checking | y | y | y |
File Permission Maintenance | y | y | |
Drive Space Monitoring | y | y | y |
Event Log Monitoring | y | y | y |
Printer Settings Management | y | y | |
Log File Maintenance | y | y |
SECURITY | Preventive Care | Total Care | Total Care + Plus |
Unlimited Help Desk Support | y | y | |
Unlimited Remote Control Support | y | y | |
After Hours Support - (5:00pm - 11:00pm) | y | ||
Emergency Support - (11:00pm - 8:00am) | y | ||
Saturday / Sunday | y | ||
Holidays | y | ||
Mobile handheld Support | y | ||
Priority Response | y | y | y |
On-Site Service Calls | y | ||
Discounted Service Rates | y | y | y |